Frequently Asked Questions (FAQs)
What security features do your checks have?
- Chemically Sensitive Paper - Prevents alteration of your checks.
- Microprint Signature Line - Very small letters that can be read through a magnifying glass, but which appear to the unaided eye to be dashed or solid lines. An "MP" designator is used in conjunction with the micro printed text.
- Security Screen - Very light printing on the back of the document with reversed text not easily duplicated by a color copier or scanning/laser printer.
- Padlock Icon and Warning Box - Warns consumers that Security Features are present on the document. This Icon and Warning Box is authorized only by the "CPSA" Check Printers Stationery Association to check printing companies who have met the above requirements.
- Additional Security Features - We do not make public in order to provide you with additional protection.
- Our Security Features - Exceed the requirements of all Financial Institutions.
Do I get the same low price if I reorder?Yes, you will get the same low price on all reorders. Unlike most companies that lower their price for first time orders and then raise their price when you reorder, we always keep the same low prices.What is a handling charge?This fee covers our packaging and processing. Delivery is normally stated “shipping and handling” when shipping fees apply.How are your check prices different from the banks?You save over 50% by ordering your checks from CheckWorks.
How can I place an order?
Deposit Slips- Business Size may have a maximum of 2 lines with up 35 characters per line.
Personal size may have a maximum of 5 lines with up to 35 characters per line.
We do not correct the personalization you input into the online form, including spelling, capitalization, and spacing. Please double check the information you provide to ensure its accuracy and desired format.Can I start my checks with the sequence number I want?Yes, you may start your checks at any sequence number you want. For Personal size checks, we recommend a limit of 4 digits on your sequence number since the MICR line will only allow 4 digits.Can I have my checks shipped to another address?Your check order is subject to verification including shipping addresses. For added security, your shipping address must match bank records. Shipping addresses must conform to USPS or FedEx address standards to ensure timely delivery.How long will my order take to print?Most of our check products will begin the production cycle within 2 hours of being placed. On average, all printing, quality assurance, and shipping processes are completed within 3-4 business days. Please note all orders are subject to verification. If your information is not verified to be correct, or if there are questions, this will delay or cancel your order.How long will it take for my check order to arrive?The following estimated time frames are for reference only. All estimates are based on timelines provided by the shipper (i.e., UPS, FedEx, UPS, etc.). Actual transit times may vary depending on ship to address and shipping method chosen during checkout. The following are delivery times for all personal check products once they leave the production facility.Free Standard Mail (on select styles) - Allow 20+ business days from ship date for order to arrive.First Class Mail - Allow 3 to 7 business days from ship date for order to arrive.2-Day Delivery - Allow 2 business days from ship date for order to arrive.Overnight Delivery - Allow 1 business day from ship date for order to arrive.Shipping outside the contiguous U.S., including Alaska, Hawaii, Puerto Rico, Guam, and U.S. Virgin Islands, FPO/APO, please allow 20+ business days for STANDARD and 2 to 3 weeks for Expedited Delivery. Currently, international delivery is not available.What is an acceptable form of check or deposit sample?
- Place an order online using our secure website www.CheckWorks.com
- Call customer service at (866) 870-5918, opt. 1, 7am to 6pm CST Monday - Friday
- Mail a completed order form and sample items to CheckWorks, Inc. P.O. Box 12245 Birmingham, AL 35202.
Deposit Slips- Business Size may have a maximum of 2 lines with up 35 characters per line.
Personal size may have a maximum of 5 lines with up to 35 characters per line.
We do not correct the personalization you input into the online form, including spelling, capitalization, and spacing. Please double check the information you provide to ensure its accuracy and desired format.Can I start my checks with the sequence number I want?Yes, you may start your checks at any sequence number you want. For Personal size checks, we recommend a limit of 4 digits on your sequence number since the MICR line will only allow 4 digits.Can I have my checks shipped to another address?Your check order is subject to verification including shipping addresses. For added security, your shipping address must match bank records. Shipping addresses must conform to USPS or FedEx address standards to ensure timely delivery.How long will my order take to print?Most of our check products will begin the production cycle within 2 hours of being placed. On average, all printing, quality assurance, and shipping processes are completed within 3-4 business days. Please note all orders are subject to verification. If your information is not verified to be correct, or if there are questions, this will delay or cancel your order.How long will it take for my check order to arrive?The following estimated time frames are for reference only. All estimates are based on timelines provided by the shipper (i.e., UPS, FedEx, UPS, etc.). Actual transit times may vary depending on ship to address and shipping method chosen during checkout. The following are delivery times for all personal check products once they leave the production facility.Free Standard Mail (on select styles) - Allow 20+ business days from ship date for order to arrive.First Class Mail - Allow 3 to 7 business days from ship date for order to arrive.2-Day Delivery - Allow 2 business days from ship date for order to arrive.Overnight Delivery - Allow 1 business day from ship date for order to arrive.Shipping outside the contiguous U.S., including Alaska, Hawaii, Puerto Rico, Guam, and U.S. Virgin Islands, FPO/APO, please allow 20+ business days for STANDARD and 2 to 3 weeks for Expedited Delivery. Currently, international delivery is not available.What is an acceptable form of check or deposit sample?
- Temporary check or deposit from bank that has their account number in MICR line
- Old check or deposit from previous check order that has correct MICR line
- Duplicate Sheet of check or deposit from previous check order that has correct MICR line
- Bank Specification Sheet with check format filled in by bank representative with correct account number
- Reorder form from previous check order that has correct MICR line
How do I cancel my order?If you submitted your order online within the last 2 hours, please contact our customer care team at (866) 870-5918, 7am to 6pm CST Monday - Friday, as soon as possible. Cancellations with full refund is only available for orders that are not in or have completed production. Due to the quick turnaround, calling as soon as possible to cancel your order is imperative.Why am I missing a pad of checks?The reorder form which has the next box sequence start number is on top of one of your check pads. Simply lift up the reorder form and check under it to see if the next checks have the check numbers you were missing. A box of singles has the reorder form on the third pad of checks. A box of duplicates has the reorder form on the fourth pad of checks.Why didn't I receive all of the items I ordered?All items are produced, packaged and shipped separately. Although, multiple check box orders are shipped at the same time they are not packaged together so it is normal for them to get separated in the mail. If your order has not exceeded the estimated delivery time, there is no need to be concerned.How can I track my order?You may track only FedEx deliveries by click on Order Status at the top of the Home page at https://www.CheckWorks.com and then on the tracking number that will appear there. If you ordered Personal Checks with Free delivery or First-Class Mail delivery tracking will not be available.How can I correct an error on my order?If there is an error on the number line across the bottom of your checks, DO NOT use them. For any corrections you may contact us via email or phone.Why do I have separate charges?If you ordered more than one item, it will appear as multiple charges.
CheckWorks has been providing check printing services for over 80 years and is privately owned and operated. You may read our company history by clicking on the ABOUT US link at the top of our website.
Mail AddressCheckWorks, Inc.P.O. Box 12245Birmingham, AL 35202Customer Service(866) 870-5918Hours: 7am to 6pm CST Monday - FridayEmail Addresshelp@CheckWorks.com
CheckWorks has been a member of the Better Business Bureau since 1996. You may view our company profile by clicking here.
Our Customer information is used strictly for the purpose of processing orders. We protect our customer's privacy. CheckWorks does not sell, rent or share ANY customer information with anyone.
Our website is completely secure. All customer confidential information is encrypted. You may obtain additional information by clicking on the VERISIGN SECURED icon located on our website homepage.
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